Start with the facts.
Then find the right review.
A clear first conversation is more useful than trying to guess the legal label.
1. Start with a brief description
Tell the firm the website or app, what you noticed, the date, and your region. Do not include confidential documents or account credentials in an initial inquiry.
2. Confirm whether the firm can review it
Counterpoint Legal considers conflicts, jurisdiction, availability, the facts, and the potential scope of a matter. An inquiry is not an agreement to act.
3. Share records through an appropriate path
If the firm requests evidence, follow its instructions. Preserve originals and ask before sending browsing exports, private messages, or health records.
4. Discuss scope, fees, and next steps
Ask what the proposed work covers, what it costs, and what you need to do. Representation begins only after the firm agrees to it. If you have a deadline, make that clear and do not assume the firm is protecting it.
Go to the source
Official resources for the facts discussed here. Checked October 5, 2026.